Privacy Policy
At FitnationPlus, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you interact with our website, services, trainers, or communication channels.
By using FitnationPlus services, you agree to the practices described below.
Information We Collect
We collect only the information necessary to deliver our services effectively.
Personal Information
This may include:
- ▪ Full name
- ▪ Phone number
- ▪ Email address
- ▪ Age, gender, and basic health-related details (shared voluntarily)
- ▪ Address or location for home training sessions
Fitness & Health Information
For training purposes, we may collect:
- • Fitness assessment data
- • Movement limitations or injury history (if shared)
- • Training progress and session notes
This information is used strictly for personalized training and safety.
Communication Data
We may retain:
- • Emails, WhatsApp messages, or call details shared with us
- • Enquiry forms or assessment bookings submitted on our website
How We Use Your Information
Your information is used to:
- Schedule and deliver home training sessions
- Create personalized fitness plans
- Conduct free fitness testing and progress tracking
- Communicate about sessions, updates, or service-related information
- Improve our services and client experience
We do not sell, rent, or trade your personal data to third parties.
Data Sharing & Disclosure
We may share limited information only when necessary:
- With assigned trainers, strictly for service delivery
- To comply with legal obligations, court orders, or government requests
- To protect the safety, rights, or property of FitnationPlus or its clients
All trainers are expected to maintain confidentiality and professionalism.
Data Security
We take reasonable steps to protect your information from unauthorized access, misuse, or disclosure. This includes:
- Restricted access to client data
- Secure communication channels
- Internal confidentiality practices
However, no method of digital storage or transmission is 100% secure. While we strive to protect your data, absolute security cannot be guaranteed.
05.Cookies & Website Data
Our website may use basic cookies or analytics tools to understand website traffic and usage patterns and improve performance and user experience.
Cookies do not collect sensitive personal or health information. You can disable cookies through your browser settings if you choose.
06.Third-Party Links
Our website may contain links to external websites or platforms. FitnationPlus is not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies separately.
07.Client Responsibility
You are responsible for:
- Providing accurate and honest information
- Informing your trainer of any medical conditions or injuries
- Consulting a doctor if advised before starting any fitness program
FitnationPlus is not a medical service provider.
08.Children's Privacy
Our services are not directed toward individuals under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.
09.Data Retention
We retain personal data only as long as necessary to provide services and to meet legal or operational requirements.
You may request deletion of your personal data by contacting us.
10.Your Rights
You have the right to:
- Request access to your personal information
- Request corrections to inaccurate data
- Request deletion of your data (subject to legal requirements)
To exercise these rights, please contact us using the details below.
11.Policy Updates
We may update this Privacy Policy from time to time to reflect changes in services or legal requirements. Any updates will be posted on this page with the revised date.
12.Contact Information
If you have any questions or concerns about this Privacy Policy or your data, you can contact us at:
📧 fitnationplus@gmail.comYour trust matters to us. We are committed to handling your information responsibly and transparently.